Etiquette & Protocol
A professional presence that leaves the right impression in every meeting.
A program in professional etiquette and official protocol: etiquette for meetings, events and banquets, organizing official ceremonies and visits, and dealing with different cultures.
This program is designed for you if you are…
Each cohort accepts a limited number of participants so everyone has enough space for discussion and practice.
What you'll master by the end of the program
Master the rules of professional etiquette at work
Organize meetings and official visits according to protocol
Arrange precedence and seating at official events
Banquet and hospitality etiquette
Deal professionally with delegations and different cultures
Build a consistent professional image for the organization
Program modules
6 connected modules, each including practical application on cases from the Arab business environment.
1Professional etiquetteModule 1 of 6
2Communication etiquetteModule 2 of 6
3Official protocolModule 3 of 6
4Ceremonies and visitsModule 4 of 6
5Banquets and hospitalityModule 5 of 6
6Cultural differencesModule 6 of 6
Choose the format that suits you
The content, expert and certificate are the same in every format.
Live online
- Live interactive broadcast with the expert
- Session recordings throughout the program
- Digital training kit
- KHDA-accredited certificate
In person in Dubai
- Training room in a Dubai hotel
- Printed training kit
- Daily hospitality
- KHDA-accredited certificate
In person in Cairo
- Our campus at The Greek Campus
- Printed training kit
- Daily hospitality
- KHDA-accredited certificate
An accredited certificate you can verify
KHDA-accredited certificate
Issued by an organization accredited by the Knowledge and Human Development Authority of the Government of Dubai, and verifiable.
Verify with a QR code
Every certificate carries a QR code that opens its record directly on the KHDA website.
Is the certificate accredited?
Yes. Every participant who completes the program requirements receives a certificate accredited by Dubai's Knowledge and Human Development Authority (KHDA), with a QR code for verification on the KHDA website. How to verify a certificate
What's the difference between attending online and in person?
The content, expert and certificate are the same in both. Online is a live interactive broadcast where you take part in discussions and exercises, with session recordings available.
Do I need prior experience?
The program is designed for intermediate and advanced practitioners and starts from real workplace challenges, not theoretical definitions.
Can I pay in installments?
Yes. You can pay in two installments: the first at booking to confirm your seat, and the second when the program starts. Installment details
What is the cancellation and refund policy?
You can cancel with a full refund fourteen days or more before the start, transfer your booking to a later cohort, or send a colleague in your place. Full policy
Can the program be delivered to a team from my organization?
Yes. The same program can be delivered to your team with content tailored to your sector, at your premises or online. Contact us to request a proposal.
Reserve your seat in Etiquette & Protocol
Fill in your details, and a program advisor will contact you within one working day to confirm your booking and payment method.
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